Privacy Policy and Terms of Service

Privacy Policy

Last updated 1 May, 2026.

Jada Labs respects your privacy and is committed to safeguarding your personal information in compliance with South African law, particularly the Protection of Personal Information Act (POPIA). The act may be viewed at https://popia.co.za.

  1. Information We Collect

    We collect the following information when you interact with the Jada Labs Website ("our Services"):

    • Anonymous device and usage data including IP address and browser information.
  2. Information we do not collect

    Jada Labs does not collect or store email addresses beyond the purpose of providing our Services.

  3. Use of Your Information

    We collect your information for any of the following purposes:

    • Providing and improving our Services
    • Ensuring compliance with legal obligations
    • Protecting the security and integrity of our Services

    We will only collect information necessary for these purposes and will not process it for any other purpose without your consent.

  4. Consent

    By using our Services, you consent to the collection and processing of your information in accordance with this policy.

  5. Security

    We implement reasonable security measures to protect your personal data against unauthorised access or disclosure. However, please be aware that no system can guarantee complete security.

  6. Sharing of Personal Data

    Jada Labs does not, has never, and will never, share your personal information with any third-party service provider.

  7. Retention of Personal Information

    We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once no longer needed, your data will be permanently deleted.

  8. Your Rights

    You have the right to:

    • Request access to the personal information we hold about you (via PAIA Form 02 [Regulation 7])
    • Correct any inaccurate or incomplete data (via POPIA Form 2)
    • Request deletion of your personal data (via POPIA Form 2)
    • Object to the processing of your information (via POPIA Form 1)

    The PAIA and POPIA forms are available from the Information Regulator South Africa at https://inforegulator.org.za/paia-forms/ and https://inforegulator.org.za/popia-forms/.

    To exercise these rights, please contact us at info@jadalabs.com.

  9. Cookies

    Our Services uses cookies to enhance your experience. You may manage your cookie preferences through your browser settings.

  10. Changes to This Policy

    We may update this Privacy Policy periodically. We will notify you of any significant changes, and your continued use of our Services constitutes your acceptance of the updated policy.

  11. Breaches

    In the event of a data breach that compromises your personal information, we will notify you promptly and take necessary steps to address and mitigate any risks.

Terms of Service

Last updated 1 May, 2026.

  1. Introduction

    By using our website (https://jadalabs.com) and services (our "Services"), you agree to be bound by these Terms of Service (the “Terms”). Please read these Terms carefully before accessing or using our Services. If you do not agree with these Terms, you may not use our Services.

    If you are acting on behalf of a corporation or another legal entity, you confirm that you have the authority to bind that entity to these Terms. If you are an individual, you confirm that you are at least 18 years old or possess the legal consent of your parent or guardian to use the Services.

  2. Right to Use the Services; Prohibited Use

    Subject to these Terms, Jada Labs grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for personal, non-commercial purposes. You agree not to:

    • Build, create, or offer any product or service that competes with our Services.
    • Use our Services in any way that may harm, damage, or disrupt our Services, systems, or infrastructure.
    • Violate any law or regulation, or engage in any unlawful conduct.
  3. Privacy and Data Protection

    By using our Services, you consent to the collection and processing of your personal data in accordance with the Privacy Policy.

    We only collect personal data necessary for providing our Services. We will never share your personal data with third-party service providers.

  4. Warranties and Disclaimers

    Jada Labs provides our Services on an "as-is" basis. We make no warranties or representations regarding the accuracy, completeness, reliability, or performance of our Services. We disclaim any warranties, express or implied, including but not limited to the fitness for a particular purpose, non-infringement, or merchantability.

    You use the Services at your own risk, and Jada Labs is not responsible for any loss, damage, or interruptions including those caused by errors, bugs, malware, or third-party interference.

  5. Limitation of Liability

    To the fullest extent permitted by law, Jada Labs will not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, business, data, or reputation, arising from the use of or inability to use our Services.

  6. Termination and Suspension

    Jada Labs reserves the right to suspend or terminate your access to our Services at any time if you violate these Terms, engage in illegal conduct, or disrupt the operation of our Services. You may terminate your account at any time, but you remain responsible for any outstanding payments or obligations.

  7. Modifications

    Jada Labs may amend or update these Terms at any time. We will notify you of any material changes via email or by posting a notice on https://jadalabs.com. Continued use of our Services after changes have been made constitutes your acceptance of the updated Terms.

  8. Governing Law and Dispute Resolution

    These Terms are governed by South African law. Any disputes arising from or in connection with these Terms shall be resolved in the courts of South Africa. Before resorting to litigation, you agree to attempt to resolve the dispute through alternative dispute resolution (ADR) methods, such as mediation or arbitration.

  9. Miscellaneous

    • Assignment: You may not assign or transfer these Terms to any third party without written consent from Jada Labs.
    • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force.
    • Entire Agreement: These Terms, along with the Privacy Policy and any additional legal notices, constitute the entire agreement between you and Jada Labs.